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What Governs Your Account on BD Baje

Access to BD Baje and use of your account — including deposits via bKash, Nagad, or Rocket — is subject to the terms set out here. Availability depends on your local law and eligible region, so read these conditions before you proceed.

Account holder termsJurisdiction-dependent accessbKash, Nagad, Rocket coveredData handling policyContact rights
BD Baje What Governs Your Account on BD Baje
DATA AND ACCOUNT SECURITY

How We Handle Your Data and Account

Your account data — including your registered mobile number, wallet identifiers, and transaction history — is held securely and is not shared with third parties except where required by the payment rails you use (bKash, Nagad, Rocket) or where we are legally obliged to disclose. We use standard encryption across the platform to protect data in transit and at rest.

Data Retention

We retain account and transaction records for as long as your account is active and for a period after closure in line with legal obligations. You can request a summary of what we hold.

Cookies

The platform uses cookies for session management and to remember your device. You can adjust cookie settings in your browser, though some features depend on session cookies to function.

Access Requests

You have the right to request access to personal data we hold about you. Submit the request through email support or the in-account help section with your registered number.

Account Changes

To update your registered mobile, linked wallet, or account details, go through the account settings page. Changes to wallet linkages require re-verification for security.

LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about these terms, want to request a copy of data we hold, or need to report a policy concern, reach out through one of the channels below. For account-specific issues — including wallet verification or access disputes — have your registered mobile number ready so our team can locate your record quickly.

Live Chat Available directly from the BD Baje site. For legal and account queries, start here — our team can escalate to a specialist.
Email Support Send detailed legal or data requests to our support address. We aim to acknowledge within one business day and resolve within a reasonable period.
Account Help Account-level disputes — including bKash, Nagad, or Rocket transaction questions — can be raised through the in-account help section.

Common Questions About Our Terms

These are the questions we hear most often about how our legal terms work in practice, what rights you have, and how to act on them.

Eligibility depends on your local law and whether your region is currently supported. We do not confirm legality in any specific jurisdiction — you should verify this yourself before opening an account.

We collect your registered mobile number, wallet identifiers linked to bKash, Nagad or Rocket, transaction records, and device information used during login. No unnecessary data is retained.

Send a request through email support or the in-account help section. Include your registered mobile number so our team can locate and compile the relevant records for you.

Yes. Submit a deletion request through our support channels. Some records may be retained for a period after the request if we are legally required to keep them, such as transaction logs.

Closing your account does not affect your external bKash, Nagad, or Rocket wallet. Any pending balance in your BD Baje account will be processed back to your linked wallet before closure.

We notify account holders of material changes through the registered account. The updated terms take effect on the stated date, and continued use of the platform after that date means you accept them.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.