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How we handle your account information

We collect what we need to run your account, process your bKash, Nagad and Rocket deposits, and keep the platform secure. This policy explains what we gather, how we use it, and the choices you have around your data.

Account securityPayment dataSupport accessDevice trackingCookie use
BD Baje How we handle your account information
POLICY QUESTIONS

How to reach us about your data

If you have questions about this policy, want to see what data we hold, or need to update your details, contact our support team. We handle data requests within a reasonable timeframe and guide you through the steps to access, correct or delete your information where local law permits.

Team online

Privacy enquiries

Email us with your account username and the nature of your request. We respond to data-access questions within five business days and walk you through the verification process before releasing any account information.

Data correction

Log into your account and navigate to profile settings to update your phone number, email or payment preferences. For changes that require manual review, open a support ticket and attach proof of the new details.

Account deletion

Request account closure through the support chat or by email. We confirm your identity, settle any outstanding balance, then close the account and begin the data-retention countdown required by local record-keeping rules.

DATA PRACTICES

How we protect your information

We encrypt payment data when you deposit through bKash, Nagad or Rocket, store passwords as hashed values, and restrict internal access to account records. Our systems log login attempts, flag unusual activity, and require phone verification for withdrawals. You control who sees your betting history and can adjust privacy settings in your account dashboard.

Payment encryption Every bKash, Nagad and Rocket transaction moves through an encrypted channel. We do not store your mobile wallet PIN or full payment credentials; the payment processor handles sensitive details and sends us only a transaction reference.
Cookie management Essential cookies keep you logged in and remember your language preference. Analytics cookies measure page performance and help us refine the lobby. You can block non-essential cookies in your browser; essential ones stay active to keep the site working.
Data retention limits We hold your account data while you play and for the period required by local compliance rules after closure. Once that window ends, we delete or anonymize personal records unless a legal matter or unresolved dispute requires us to keep them.
Rights and requests You can ask to see what data we hold, request corrections, or delete your account. Contact support with your username; we verify your identity, then process the request under the rules that apply in your region.

Common questions about your data

We collect your name, phone number, email, payment details for bKash, Nagad and Rocket, device ID, IP address and browsing activity. This data verifies your identity, processes deposits and withdrawals, prevents fraud, and fulfills compliance obligations in eligible regions.

We share information only with payment processors to clear bKash, Nagad and Rocket transactions, and when required by law. We do not sell your personal data to advertisers or marketing companies; your account details stay within our systems.

Email our support team with your account username and ask for a data summary. We verify your identity, then send a report listing the personal information, transaction history and activity logs we have on file for your account.

Yes. Request account closure through support; we confirm your identity, settle any balance, then close the account. We retain records for the period required by local compliance rules, after which we delete or anonymize your personal information.

Essential cookies keep you logged in and remember your language choice. Analytics cookies track page views and help us improve the lobby. You can disable non-essential cookies in your browser settings; essential ones remain active to keep the site functional.

We encrypt every bKash, Nagad and Rocket deposit. Payment processors handle your mobile wallet PIN and sensitive credentials; we receive only a transaction reference. We do not store full payment details on our servers.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.